FAQs

All our prices are PER ROOM. The price that is displayed is the total price for the room for the duration you have selected. If you have selected more than 1 room, the total price will be displayed for the number of rooms you have selected and this is the total price for your party. If you wish to compare a per person price, you can divide the total price shown by the number of people in your party, e.g. if the price displayed is £100 and there are 4 people in your party, the price per person is £25.
Yes you can pay a deposit when you book (minimum 20% of total booking value) with the balance due 6 weeks prior to your departure. However, bookings made within 6 weeks of your departure, under £100 in total and to rooms that are highlighted as non-refundable must be paid in full at the time of booking.
This can vary between hotels, but generally board basis would be as follows: Room Only – The price covers just your use of the room. Usually means there will be no facilities for food preparation. Self Catering – Again, the price is for the room only, but with self catering it usually means there will be facilities within the room for food preparation. Bed & Breakfast – The price includes Breakfast (either continental or full English, dependent on the accommodation). Half Board – The price includes breakfast and evening meal. Full Board – The price includes breakfast, lunch and evening meal. All Inclusive – The price will generally include all meals, snacks and drinks produced by the hotel (drinks will usually be restricted to locally produced items – please refer to the specific hotel details for the full all-inclusive terms applicable to your chosen accommodation).
Please note some hotels will charge a local Tax or resort fee on arrival
Where this information is not listed within the detailed hotel information, our customer services team will be able to assist.
Yes, we do accept credit and debit cards issued outside the UK. However, in order to protect both you as a customer and ourselves from potential fraudulent transactions, should you choose to pay for your booking using a card issued outside of the UK, you may be asked for additional security information.
Yes please plus ages
For accommodation only bookings, you will receive a confirmation email with full details of your booking. You can also view your booking on the My Bookings page of the site. You will need your booking reference (which can be found on the confirmation email you received from us at the time of booking) and the email address you supplied to us when you made your booking. You can also call us on 0844 49 99420 with any other queries you may have.
Upgrades can be requested via the booking form. Please note - Whilst we will do our best to secure this for you, we are unable to guarantee any special requests.
At Quickrooms, we try to avoid gimmicks so we do not advertise free child places. Our prices are per room, so any free child places will be deducted from the overall cost and you will see the lowest available price for the room you have selected. We are confident that our prices will be some of the best around, even when compared to other sites that do offer free child places.
Your booking can be cancelled via our customer services team on 0844 4999420, but please be aware that cancellation charges will apply, as outlined in the Booking Conditions on the website